Returns & Exchanges
At Esra-clothing, we want you to love your new style; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have the original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging and include the printed return authorization form inside the box.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location near you.
- 4.Receive Your Refund
Once our warehouse inspects the items, we will process your refund to your original payment method within 5-7 business days.